Brian's Toys wants
you to be satisfied with your order! If you have any problems with your
order, please contact us by email, phone, or fax us within 14 days of
receiving your order. We will offer a replacement or full refund (not
including shipping) for your returned merchandise, as long as the item(s)
are returned in its original condition. Simply return the item(s) with
a copy of the invoice and state whether you want the item(s) replaced
or money refunded.